OrdersSTOCKWERK

Track your order.

Enter the tracking number from your shipping email to see where your order is.

Got a tracking number?

It's in your shipping email. Opens 17TRACK in a new tab.

How it works

  1. Order confirmed Email right after checkout
  2. Processing 3-5 business days, up to 7 on drop days. Pre-orders: see the product page
  3. Shipped Tracking number by email
  4. Delivered Usually 7-15 business days after shipping

No tracking number yet?

You get it by email as soon as your order ships. Questions? Email us with your order number.

Your order number starts with # and is in your confirmation email.

Questions

When will my order ship?

In-stock orders ship within 3-5 business days, up to 7 on drop days. Pre-orders ship in the window shown on the product page. You get an email with your tracking number the moment your order ships.

My tracking hasn't updated.

The first update can take up to 5 business days after shipping. That's normal. If nothing moves for 10 business days, email us.

Can I change my address?

Yes, until your order ships. Email us right away with your order number and the new address.

No shipping email?

Check your spam folder and search for STOCKWERK. Still nothing? Email us with your order number.